You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

Many popular internet services experienced slowdowns and outages Tuesday morning, with the major web infrastructure company Cloudflare saying a bug led to broad problems on its network. Cloudflare, ...

The Secret Service has disrupted a sprawling telecommunications network in the New York Tri-State Area that investigators say posed a serious potential disruption to New York's telecom systems and a ...

It's the end of an era for AOL, which will end its dial-up internet service next month after over 35 years. "AOL routinely evaluates its products and services and has decided to discontinue Dial-up ...

The service will be discontinued in September. It's the end of an era for AOL. After more than 30 years of connecting people to the internet through dial-up, AOL is hanging up its iconic service. "AOL ...

WTF?! Across the United States, consumers are confronting a new kind of obstacle when seeking help from companies and government agencies: a maze of automated systems, endless wait times, and ...

President Donald Trump’s business organization has announced the creation of a new wireless phone service that will carry the president’s name. Trump Mobile, as the service will be known, will soon be ...

Service desk agents are here to help, and we all prefer to talk to an understanding person than a chatbot when wrestling with an IT problem. Unfortunately, it’s this human element that cybercriminals ...

The retail employee is a defining stock character in the mythology of Generation X. Whether he sells books, comics or records, he is a witty and withering antihero, a cultural gatekeeper but rarely a ...

The service is part of a major push to find paying customers for the network’s journalism. By Benjamin Mullin CNN is getting ready to launch a streaming service. Again. Three years after CNN’s parent ...

Hoda Kotb Brings Home Furry Addition to Her Family. See the Video ‘Ridiculous prices’ blamed for slump in Las Vegas visitor numbers Why Lions QB Jared Goff had to buy a year supply of beer for one of ...