Toyota had been tied for first in the annual survey last year but fell behind Subaru. Lexus took the top luxury spot.

The US has plenty of casual dining restaurant chains, but some are falling from favor. In 2025, customers have found these ...

Lexus climbed to the top and BMW fell to last place. The survey also found EVs sat at the bottom when it comes to driver ...

Subaru edged out Japanese rivals Mazda and Toyota in a U.S. customer satisfaction survey. For Stellantis, the results were ...

Buick has shown am uptick in customer satisfaction amid a broader decline in satisfaction across the U.S. auto industry, and ...

Toyota will be happy that Lexus climbed 6% to take the top spot for luxury brands, stealing the title from Mercedes-Benz. The ...

Mainstream brands held steady at 79, while luxury brands slipped a point as they fell to 80. The biggest drop came from ...

Subaru leads mass-market brands with record driver satisfaction score of 85, topping Toyota and Mazda. Lexus surges 6% to ...

Subaru has knocked Toyota off the top spot in the latest American Customer Satisfaction Index (ACSI), a closely watched report that measures ...

Ram and Chrysler have the worst customer satisfaction ratings in the the ACSI Automobile Study 2025. Both car brands are ...