Social Security Commissioner Frank Bisignano defended the Trump administration's changes against Sen. Elizabeth Warren's ...

Senator Elizabeth Warren has raised significant concerns about the Social Security Administration's transparency and service ...

Senator Elizabeth Warren, a Massachusetts Democrat, called for the Social Security Administration (SSA) to provide more ...

Closer to home, we asked Warren about the future of two major local infrastructure projects - the replacement of the two ...

Social Security Administration Commissioner Frank Bisignano met with Sen. Elizabeth Warren to discuss customer-service issues at the agency. Photo: Getty Images ...

Sen. Elizabeth Warren (D-Mass.) is asking Social Security Administration (SSA) Commissioner Frank Bisignano to provide additional information about the wait times for phone calls, amid reports of ...

Sen. Elizabeth Warren (D-Mass.) is asking Social Security Administration (SSA) Commissioner Frank Bisignano to provide additional information about the wait times for phone calls, amid reports of d… ...

WASHINGTON, DC - Sen. Elizabeth Warren (L) (D-MA) speaks during a press conference with Senate Democrats on Social Security at the U.S. Capitol on April 01, 2025 in Washington, DC.

U.S. Senators Elizabeth Warren and Ron Wyden have expressed concerns regarding the Social Security Administration's (SSA) staffing practices in a letter to Commissioner Frank Bisignano.

USA TODAY reporters called Social Security's 1-800 line multiple times over several days and found the wait times to be consistently over an hour. Multiple times they did not reach a live person ...

The Social Security Administration has agreed to an independent audit of its customer-service metrics, after months of criticism about long waits for calls to be returned, AI phone glitches ...

What's the call wait for Social Security help? Here's what Sen. Warren's staff found The Social Security Administration is providing less information about caller wait times.