Always a thorny issue for retailers, returns has turned into quite the conundrum in 2023. New solutions are sprouting up every day, but costs and volumes continue to balloon. A recent piece in Fortune ...

Fast-growing beverage brand Hiyo partnered with ShippingTree to reduce costs with optimized packaging and a seamless, multinode fulfillment strategy.

The back-to-school shopping rush is hectic for retailers, ranking just behind the holiday season on the marketing calendar. But now that kids in grades K-12 have returned to class and college students ...

In this MCM CommerceChat podcast, Peinkofer shares insights from her research on retail supply chain management and fulfillment operations with a focus on returns management. Among other things, she ...

SAN FRANCISCO, July 13, 2023 – Today, Gladly, the only customer service software company built around people, not tickets, announced Gladly Sidekick. The new AI and automation platform enables brands ...

OriginBX, a nonprofit organization looking to standardize how detailed product data is shared for tax and trade compliance in cross-border commerce, including ways to ensure ethical sourcing by ...

Retail media networks are huge, but you need to make it attractive to brands advertisers. These 5 steps will help drive significant growth.

Freight volumes are continuing to impact the economics of logistics, with two closely-watched indices showing contraction in the market.

Not every ecommerce subscription plan is well designed. In fact, some CX failures lead to churn and brand detractors. Don't be that company.

The California assembly voted in favor of a bill to ban driverless autonomous trucks for the next five years while safety tests are conducted.

Sebastian Hamann Schöppingen and Duisburg, Germany, May 25, 2023 — Shopware, the leading global open source ecommerce platform, today announces the debut of “AI Copilot,” a series of comprehensive AI ...

We discuss how REI delivers an amazing recommerce experience and what you need to know before launching your brand’s resale program.