Personas and journey maps are long-established tools in the UX field that are used to describe users, their goals, and key tasks. But they are often impractical, misaligned with larger organizational ...

Rethinking design systems as evolving products, rather than fixed component libraries, can transform the way designers work.

Artificial Intelligence (AI) tools include many options that can reduce research time through the process of Rapid Research.

By leveraging behavior and anticipatory frameworks and principles, UX designers can create AI-driven solutions that are empathetic to the complexities of human ...

Vice President and Chief Technology Officer, Lifestyle Solutions at Flex discusses how advanced technologies are transforming user experiences, shaping product development, driving customer loyalty, ...

Trauma is a global epidemic. Almost everyone has lived experience of trauma, and re-traumatization—reliving the traumatic event—can happen at any moment from related or unrelated stimuli; in the ...

Trauma-informed user research methods drawn from the author's clinical experience provide strategies for ethically negotiating consent, redirecting trauma narratives, and ensuring participant and ...

Sufficient color contrast is a prerequisite for readable text and accessible websites, and visual contrast has a significant role in the updated Web Content Accessibility Guidelines (WCAG 3.0).

Explainable artificial intelligence (XAI) can help UX professionals advocate for better experiences in machine learning-driven ...

Curiosity is powerful. Psychologists tell us that curiosity enhances intelligence and increases perseverance. Being curious propels us to deeper engagement, superior performance, and more meaningful ...

AI and Video Interviewing Throughout my job search over the past few months as I wrap up my Master’s program, I have come across a new phenomenon within the interviewing process—the incorporation of ...

A review of Global Social Media Design: Bridging Differences Across Cultures by Huatong Sun Book Website Publisher: Oxford Series on Human-Technology Interaction, Oxford University Press 272 pages, 7 ...