Communications platform provider Dialpad today released a number of contact center updates for its platform. Key highlights include the following: Expanded integrations with Zoho, Freshdesk, Bullhorn, ...

Eltropy, providers of a conversations platform for community financial institutions (CFIs), has integrated its Eltropy One Platform with more than 50 essential systems used by credit unions and ...

Klaviyo has acquired Gatsby, providers of a social automation product that helps companies convert engagement over social channels into owned customer relationships. Financial terms of the deal were ...

“B2B sales and marketing leaders must engage with buyers and prospects earlier, position themselves sooner, and build compelling arguments for inclusion on the vendor selection shortlist,” says Ian ...

Reprise, providers of a demo platform for software companies, has launched Agentic Demo Builder, an auto-capture technology that transforms software into ready-to-use interactive demos that behave ...

The Godfather of CRM Paul Greenberg and Todd Harris. aka the 'Toddfather' of Gaming, launch 'Game On!' a new show on PPN dedicated to helping B2B focused companies ...

Press Ganey Forsta's new Diaries integration brings focus groups, interviews, and ethnographic research together.

Don't let short-term savings chip away at the experiences that keep customers loyal.

The customer journey analytics market could be an $83 billion industry in just seven years, SkyQuest Technology Consulting Predicts.

Phound expands its platform with broadcast messaging, vCon-based CRM sync, smart meeting controls, and enhanced recording tools.

Riskified, a provider of e-commerce fraud prevention and risk intelligence, has partnered with HUMAN Security, a cybersecurity company, to help merchants win and grow safely via emerging agentic ...

BlueSnap, providers of a payment orchestration platform, has partnered with Commerce to deliver a B2B payments and AR automation solution for BigCommerce B2B Edition.